Dell 4-Year Accidental Damage Protection Support Warranty for XPS Notebooks

Compatible with the following models

• XPS 9500
• XPS 7590
• XPS 9700
• XPS 9510
• XPS 9710
• XPS 9520
• XPS 9720
• XPS 9730
• XPS 9530

Accidental Damage Protection is an insurance product which is provided by Dell and underwritten by AIG – a global underwriter and expert in providing this type of protection

This coverage will cover the customer’s purchased unit for

• Accidents caused by handling
• Drops
• Liquid spillage
• Cracked LCD screen due to drop or fall
• Power surges

Coverage Details

• One incidence of Accidental Damage per 12-month period, commencing at the start of the policy term.
• Dell, on behalf of AIG, will attempt to repair the customer’s insured product.
• If it cannot be repaired, then it will be replaced with a product of at least the same or similar specification.
• The replacement product will become the new insured product under this policy for the remainder of the policy term.
• When making an Accidental Damage claim, the customer must allow Dell, on behalf of AIG, to assess the insured product.

Facts about Repairs

• Dell may replace original parts with new or refurbished parts
• Replacement parts will be functionally equivalent to the original parts
• Dell may appoint an affiliated company or a third party to complete repairs on the insured product
• Some repairs may be made by Dell by sending the customer the part(s) for self-installation

Parts covered under Accidental Damage Protection

• Central processing unit
• Internal keyboard
• Internal hard drives
• Built-in LCD
• Motherboard
• Memory
• Video card
• Hard drive
• Palm rest
• Internal modem
• Internal network card
• Fan
• Touchpad
• CD-ROM/DVD
• Internal speakers
• AC Adapter
• Battery (only if it is still under warranty)